![]() ![]() However, if you’re transferring from an Android to an iOS device, you won’t be able to transfer your text messages. Once the transfer is complete, the messages will be backed up on your new device and you will be able to view them there. Verizon has given no indication about the rollout process themselves and most posts seem to indicate that just searching for the software update prompts the download, so it seems like we are in a unique situation but I'm hoping to confirm that.How to Switch Mouse Buttons in Windows 10? If we see something like a 75/25 split then we'll have insight that our situation isn't that rare and can assume we're just enduring a slow rollout of the update. just being later in a slow rollout of the update and know where to start with looking for a resolution. If it turns out that the ratio of received to not received is insanely high then we'll have a better sense that it's an issue with our phones not receiving updates vs. We've looked everywhere and can't find any info about how the update is being rolled out and can't find many instances (if any) of users reporting they haven't gotten the update on other forums, so we're trying to understand better whether our cases are truly unique or whether there is a bigger percentage of users who haven't gotten the update than have commented on the thread you linked to. I posted this poll because it seems almost everyone is getting the update on Verizon except three posters I've come across here on Reddit (including myself) who still don't have it and can't update through Smart Switch or any other approach. Thanks for sharing! I know the update has been released, and I've read through the thread you linked to. You'll be able to hear me explode overseas. I've found several places on the net stating that phones, especially Samsung, where the country code in the software version that read VZW/XAA/XAA or XAA/XAA/VZW were blacklisted by Verizon from receiving OS upgrades! The only was these phone could be upgraded was flashed with Odin (which I've never done before) If Verizon blacklisted my legally purchased, still making payments on, $1300 cellphone, irate will be an understatement to the reaction I'll have. My name will be the new Verizon you damn well bettter believe it. If I'm correct (verifying it tomorrow) there will be hell to pay. ![]() Still no damn update, on my phone that is however, I do have possibly intel. When VZ tech called me back, I was furious and bit his head off because between the 3 of them, Noone could help me.įast forward to today. He then told me I can go to a Best Buy or U Break It and refused to help me. I tried to tell him that the closest service service center was 50 miles or more from me. I asked him if he was crazy? I asked if he read the notes on my account. He tells me I have to go to a service center. Samsung tech #2 does not want to help me. I'm still trying to get my phone straighten out. It was like doing a factory reset without wiping the phone. Since she was inbound only, she couldn't call me back that I would have to call back in but notated my account. She told me it wouldn't affect my settings or anything but would disconnect the call. So, she had me start off with a simple/not so simple app reset. They transferred me to Samsung tech but said he ould follow up with me later, which he did.ġst Samsung tech support also confirmed I should have gotten update. Verizon confirmed I should have the update however, since my phone is unlocked and I have Samsung Care, VZ tech would not assist me. I spent half the day Tuesday on the phone with Verizon and Samsung tech support. ![]()
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